A hotel is a business or building that provides accommodation and lodging services to travelers. It may also provide other amenities. These include restaurants, conference rooms, swimming pools and other facilities.
Hotels come in a variety of sizes and styles. Some hotels offer standard king or double bedrooms, while others have large suites. They can be found in urban and rural settings. Hotel owners aim to cater to particular kinds of travelers. If you are renting a hotel, make sure you research the options before you decide.
The earliest hotel establishments were medieval inns. During the Middle Ages, various religious orders provided hospitality to travelers. By the mid-18th century, inns began to cater to the richer clientele.
The first modern hotel was opened in 1768 in Exeter, England. As the tourism industry grew, more and more hotels opened in Europe. The popularity of the Grand Tour gave a boost to the hotel industry. However, the great depression slowed down the hotel industry in America.
Hotels are generally located in urban areas. Depending on the location, they can provide amenities such as bars, restaurants, swimming pools and business facilities. In addition to these services, they may be able to provide medical and recreational facilities, including spas.
Some hotels provide extra services, such as childcare. There are also hotels that prioritize environmental protection. For example, some hotels recycle their waste and use sustainable bed linen and towels.
Hotels are staffed with housekeepers, receptionists, managers and chefs. Employees may also be aided by a security department. This department is responsible for the safety of the hotel and the employees. It monitors security equipment and conducts fire drills.
Another service offered by hotels is room service. Room service is available from early morning to late evening. All rooms will be equipped with an en-suite bathroom, toiletries, and a direct dial telephone. Other common in-room amenities include a mini-bar, cable television and broadband Internet access.
Hotels can also be used for private parties. Some hotels offer banquet halls and special restaurants for private events.
While the organization of a hotel varies depending on the size and type of the property, the most common structure is represented by an organizational chart. Typically, the general manager is the head of the operation and oversees other departments. The chart will depend on the number of guests, the hotel’s functions and ownership.
Most hotels operate under a general manager, who is often referred to as the “hotel manager.” Among the departments under the general manager are sales and marketing, training and orientation, finance and accounting, and security.
Unlike hotels that have been around for centuries, the hotel industry is changing rapidly. Demographic changes and new technologies are driving seismic shifts in the industry. At the same time, the hotel industry has had to evolve to stay relevant in a competitive world. Having an effective departmental management is a key factor in the success of a hotel.
Hotel workers include managers, housekeepers, elevator operators, front desk clerks, doormen, cooks, chefs, and receptionists. Depending on the hotel’s operations, the staff may also be aided by a chef.
